Our Code
This Code of Conduct outlines the values, principles, and practices we uphold to ensure a respectful, supportive, and transparent journey for everyone involved. As a valued member of our team, you are required to follow and adhere to these guidelines to help maintain the highest standards of integrity and professionalism.
Responsibilities of Referral Partners
- Conduct: Referral Partners must conduct themselves with professionalism and integrity at all times when representing the Program. Any form of misconduct, including deceptive practices, misrepresentation of the Program, or engaging in illegal activities, is strictly prohibited.
- Representation: Referral Partners are authorized to represent the Program solely in accordance with the guidelines and materials provided by Help Create Families. Unauthorized representations or use of the Program’s name, logo, or materials are not permitted.
- Compliance with laws: Referral Partners must comply with all applicable laws, regulations, and industry standards while participating in the Program. Any violation of local, state, or federal laws may result in immediate termination from the Program.
Partner Conduct Policies
- No posting in surrogacy or egg donation groups, unless you are an experienced surrogate or egg donor.
- If posting in other groups, read and abide by all group rules.
- Keep language professional and clean — no profanity.
- Be respectful; avoid malicious or obscene statements.
- Be honest and accurate.
- Post appropriate and respectful content.
- On LinkedIn, Facebook, and any other platform, your relationship and affiliation as a contractor is as a Partner.
- You are a reflection of our brand, and there is zero tolerance for violation of these policies.
For any personalized materials you create on your own — business cards, newspaper ads, and the like — send them to info@helpcreatefamilies.com so we can approve and help with the content.
Misrepresentation and Fraud
You agree not to instruct or encourage any applicant to misrepresent their circumstances or provide inaccurate information in their application to Help Create Families and related programs. Doing so constitutes a material violation of these Terms and Conditions and may be considered fraudulent activity by the applicants themselves.
Misrepresentation can include, but is not limited to, providing false or misleading information about compensation, eligibility, medical conditions, financial situation, or other relevant details.
Such actions not only compromise the integrity of the program and potentially deprive truly deserving families of support, but also expose our organization and legal team to unnecessary risk and workload. We are committed to operating with the highest ethical standards and ensuring only eligible individuals benefit from the program. Instructing applicants or other referral partners to provide inaccurate information is grounds for immediate removal from the program.
Consequences
Engaging in misrepresentation, fraud, or any unethical conduct in connection with the Program will result in severe consequences. These may include, but are not limited to:
- Immediate removal from the Program.
- Disqualification from receiving any compensation or benefits.
- Legal actions as deemed necessary.
If you become aware of any Referral Partners or individuals engaging in misrepresentation or fraudulent activities related to the Program, it is your responsibility to report such activities to Help Create Families immediately.
We maintain a zero-tolerance policy for misrepresentation and fraud. We value integrity and honesty in all interactions with Help Create Families.
When You Feel Stuck, We’re Here
As an advocate representing Physician’s Surrogacy, whether you’re in person or online, it’s important for you to remain respectful and polite despite what response or negative comment you might receive. We understand negative feedback can be very frustrating, which is why we want to help you shut down these comments right from the start. By responding in a genuine and heartfelt manner, rather than letting your emotions get to you, you have the opportunity to help someone understand the WHY behind advocacy.
We recommend putting your own personal touch on all responses so they sound organic and less prefabricated. The more you can bring in your own experiences or personal reasons for choosing advocacy, the better.
If at any point you feel stuck or are unsure how to respond, text the Coordinator at 858-295-0848 with a screenshot: "Hey, can you help me respond to this comment?" Don’t be embarrassed — we know it happens and would love to help.
Common Negative Comments and How To Respond
These are conversation starters, not scripts — put your own personal touch on every response so it sounds organic. Tap a comment to see an example.
How to approach negative comments or feedback
When appropriate, try opening your responses with an empathy statement. For example: "I understand where you’re coming from…" or "I understand why you might feel that way…" Then bring in your own experience or your personal reason for choosing advocacy.
Have you ever done the process yourself?
Some of the partners in the program, but not all, are current or former surrogates and donors. Some have dealt with infertility themselves or know someone personally who has. Although I have not personally been a surrogate or egg donor, what we all have in common is that we are dedicated to raising awareness about infertility and its solutions. I believe everyone should know about the opportunity to help a family become whole. If you have a personal connection, let them know that this is why you are advocating.
"You’re selling women’s bodies / treating women like baby machines."
I understand your perspective, but part of my role as a Partner is educating and debunking common misconceptions about surrogacy and egg donation. We do not believe women are just baby machines; instead we believe they should be celebrated and rewarded for their selfless sacrifice. As a Partner, I create awareness about infertility and the need for surrogates and egg donors. Interested candidates then self-select and reach out to find more details.
"It’s all about the compensation."
I understand you feel that way and I appreciate the feedback. It wasn’t my intention for the message to be misinterpreted. Women are all different. Some are drawn to the emotional, inspirational, or financial rewards of a surrogacy or egg donation journey. Although compensation isn’t the only consideration when pursuing either of these journeys, we do believe our surrogates and egg donors should be rewarded and celebrated for their selfless sacrifice.
"Why are you posting in this group?"
As a Partner, my goal is to spread awareness and educate others about infertility statistics and the need for surrogates and egg donors. Many people are unaware of the contribution they could make to a family. For a mom group: as a mom, you understand the joy that comes from parenthood and can only imagine what your life would be like without being blessed with your child. Unfortunately, 1 in 8 couples struggle with infertility, and this doesn’t include individuals or same-sex couples who are unable to achieve their dreams of creating a family on their own. Not everyone can be a donor or surrogate, but everyone can help spread awareness about infertility and its solutions.
"You just want to make a commission."
Although compensation is one aspect of every job, it’s not the main reason why I’m advocating. This is not my only means of income — I consider this my service work, and donate anything I earn to my local community resource center that provides services to single mothers and children.
"There are about 100 of you posting the same thing."
I wish there were as many of us as there are people struggling with infertility. 1 in 8 couples in the U.S. struggles with infertility. Before today, did you know there were that many people? This doesn’t even include singles, individuals, or same-sex couples who wish to complete their dream of a family.
"You can spread awareness without aligning yourself with Physician’s Surrogacy."
While I can spread awareness on my own, this is the organization I have chosen to advocate for based on their integrated facility, which makes for a seamless process for surrogates and egg donors, as well as their medical professionals who ensure the best medical care.